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Terms And Conditions - Specialized Transportation Services


1- By placing this order and supplying payment information you declare that you are the owner, or an authorized user to make arrangements for shipping the owner's vehicle(s). Client warrants that it is the registered legal owner of the vehicle, or that it has been duly authorized by the legal owners to enter into this agreement with Auto Transport Connections, LLC.

2- Auto Transport Connections will arrange for the client, the transportation of vehicle(s) with carriers selected by our company from the specified pick up location to the specified drop off destination as stated in the shipping order.

3- Carriers transporting the vehicle(s) will only accept Cash or Postal Money Order for balance due upon delivery of your vehicle(s). Please have funds available to expedite your delivery unless you are shipping offshore or choose to PRE-PAY, which requires payment in full, in advance.

4- If the driver of carrier transporting the vehicle(s) feels he cannot maneuver or operate his truck at a destination location or neighborhood, it is the responsibility of the client or client's agent to meet the driver for safe delivery of vehicle(s)at a location mutually acceptable to both parties involved.

5- By clients signature or client's agent signature at time of pick up, Auto Transport Connections and carrier transporting the vehicle(s) and their employees are authorized to operate and transport vehicle(s) during transport, pick up/delivery or as needed to facilitate the transport of the vehicle(s).

6- Client agrees and understands that the carrier will route vehicles from origin to destination by routes within their own discretion and does not agree to any specified routing by client.

7- Auto Transport Connections does not agree to transport the vehicle on any particular motor carrier, nor in time for any particular event unless client agrees in writing to the extra cost involved with guaranteed pick-up or delivery times. Auto Transport Connections will not be responsible for any loss or damage created by an unavoidable delay. We only provides you with an estimated pick up and estimated arrival date of your vehicle(s). However the carrier transporting the vehicle(s) is subject to delays due to weather, road conditions, mechanical problems, etc. There are absolutely no guarantees regarding delivery times and dates. Auto Transport Connections and the carrier will not be held responsible for car rental fees or any accommodation fees.

8- Inoperable vehicle(s) are subject to additional charges. If vehicle(s) is inoperative such that it cannot be driven on and off a carrier's truck, please tell us in advance so we can give you a correct estimate. In the event that we are not told that a vehicle(s) is inoperative at the time of the estimate; an additional fee of up to $200.00 will be added to the final amount to be collected by the carrier before the car is delivered. Additional fees will be added, in the event we are not informed of the correct model and type of the vehicle, including racks, extensions, over sized tires, etc., which render the vehicle over sized when we give you an estimate. Additional fees will need to be paid upon delivery of the vehicle(s).

9- There can be No personal property transported in client's vehicle(s) that includes but is not limited to Explosives, Guns, Ammunition, Flammable Products, Narcotics, Negotiable and Legal Papers, Alcoholic Beverages, Jewelry, Furs, Money, Live Pets, Live Plants or any unlawful contraband. Client agrees that Auto Transport Connections or carrier may confiscate or dispose of said items. Auto Transport Connections and carrier will not be held responsible for delivery of personal property. If you wish to put items in the vehicle you do so at your own risk. It is against Federal Motor Carriers Regulations to put any personal items in the vehicle and you may be fined and your vehicle can also be impounded if you do so.

10- The Department of Transportation requires that all outstanding freight charges must be paid without deduction, so before your car can be taken off the truck, the total amount you owe must be paid in full with cash, cashier's Check or Postal Money Order. If there is any damage , it must be properly noted while the driver is there, obtain the necessary information from the driver. Damage claims must be made within one (1) business day of delivery , with pictures of specified damages being claimed.

11- All claims for damage must be taken up directly with the carrier and if there is any damage, the liability for damages lies solely with the carrier. Auto Transport Connections will assist client with necessary carrier information used for that transport.

12- Signing the Bill of Lading at destination, without notation of damage, will be evidence of satisfactory delivery of vehicle. Under no circumstances can client make a claim if no damages were noted at delivery. Client or client's agent is highly encouraged to check your vehicle(s) over very carefully before you sign the Bill of Lading at pickup and delivery.

13- In the event the carrier attempts to phone the client to make arrangements to deliver vehicle(s) to Client or Clients agent and cannot be reached in a reasonable time frame, vehicle(s) will be dropped off at the nearest terminal, at the discretion of the carrier. All storage, COD, terminal fees and any extra trucking charges, if any will be due and payable to the carrier in either cash, cashiers check or money order before vehicle(s) is released by terminal. Carrier will call client or agent 2 to 24 hours prior to pick up and delivery. In the event a truck is assigned to pick up your vehicle(s)and your vehicle(s)cannot be released for any reason, there will be a $50 charge.

14- Auto Transport Connections does not have any cancellation fee's unless your vehicle is dispatched and assigned to a carrier. If you choose to cancel your order at any time then your deposit will be non-refundable. It is the customer's responsibility to confirm that Auto Transport Connections has received the cancellation notice within writing via email or has left a voice message. Please make sure when placing your order with us that you do not double book with another company as it makes it nearly impossible for your vehicle to transport.

15- Once you have authorized your shipping order and accepted your written estimate along with your terms and conditions, you are not required to pay any money until your vehicle is dispatched to a carrier (unless you are an off shore or prepaid customer which requires payment in full at the time of contracting). At the time your order is placed you must provide the pickup and delivery address along with contact information's. Once we find a carrier for you along with an estimated pickup date then we will need to place a credit card on file. Your credit card will NOT be charged until your vehicle is dispatched to a carrier.

16- This Agreement will be in accordance with the laws of the State of Washington. The parties agree that all actions or proceedings arising in connection with this agreement shall be tried and litigated exclusively in the State or Federal (if permitted by law and a party elects to file an action in federal court) courts located in the county of Clark, in the State of Washington.
This choice of venue is intended by the parties to be mandatory and not permissive in nature, and to preclude the possibility of litigation between the parties with respect to, or arising out of, this Agreement in any jurisdiction other than that specified in this section. Each party waives any right it may have to assert the doctrine of forum non conveniens or similar doctrine or to object to venue with respect to any proceeding brought in accordance with this section By action of this provision, the parties agree to submit to the personal jurisdiction of the aforementioned court.

17- Pricing for Auto Transport Connections is automated and is priced as a standard sized sedan usually. If your vehicle is smaller or larger than a standard sized sedan then a price adjustment is usually in order.

18- Our company will price match any company listed on transport reviews.